Terms and Conditions

Last updated: 25/02/2025

1. Introduction

Welcome to Charlotte Aiken Art! These Terms and Conditions govern your use of our website (charlotteaiken.co.uk) and any purchases you make from us. By using this site, you agree to these terms.

2. Orders and Payments

• All prices are listed in GBP (£) and may be subject to change.
• Payment must be made in full at the time of purchase.
• We accept payments through [list payment methods, e.g., Stripe, PayPal].
• Orders are only confirmed once you receive a confirmation email from us.

3. Shipping and Delivery

• We aim to dispatch all orders within 3-5 business days.
• Delivery times vary depending on location and shipping provider.
• International customers are responsible for customs duties and import taxes.

4. Returns and Refunds

• We accept returns within 14 days of delivery if the item is in its original condition.
• Customers are responsible for return shipping costs unless the item is faulty or damaged.
• Refunds will be processed once we receive the returned item.

5. Intellectual Property

All images, artwork, and content on this website are the intellectual property of Charlotte Aiken and may not be used or reproduced without permission.

6. Liability

We are not responsible for:

• Delays or issues caused by third-party delivery services.
• Any loss or damage caused by improper use of the artwork after purchase.

7. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

8. Contact Us

If you have any questions, you can reach us at:
📧 al@charlotteaiken.co.uk