Privacy Policy

Last updated: 27/02/2025

1. Introduction

Welcome to Charlotte Aiken Art ("we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website (charlotteaiken.co.uk) and when you make a purchase.

2. Information We Collect

We may collect and process the following types of personal information:

  • Personal details: Name, email address, phone number, and postal address (if provided).
  • Transaction data: When you purchase an artwork, we collect payment details via third-party payment processors (e.g., Stripe, PayPal).
  • Technical data: IP address, browser type, and usage data collected via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders.
  • Communicate with you about your purchase or inquiries.
  • Improve and personalise your experience on our website.
  • Comply with legal and financial obligations.

4. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

  • Payment processors (e.g., Stripe, PayPal) for secure transactions.
  • Delivery partners for order fulfilment.
  • Legal authorities if required by law.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and track usage. You can manage cookie preferences in your browser settings.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications at any time.

7. Contact Us

If you have any questions about this Privacy Policy, you can contact us at: