Privacy Policy and Terms of Use

Through this website no personal data is collected from users without their knowledge, nor is it passed on to third parties.

In order to provide you with the best service and to facilitate its use, the number of pages visited, the number of visits, as well as the activity of visitors and their frequency of use are analysed.

www.charlotteaiken.co.uk does not use cookies to collect information from users, nor is the IP access addresses. Only own session cookies are used for technical purposes (those that allow the user to navigate through the website and use the different options and services that exist on it).

Basic information on data protection

Below we inform you about the protection policy

Processor responsible for processing

The personal data that may be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding processing activity.

Purpose

The purpose of the data processing corresponds to each of the processing activities carried out and which are accessible in the processing activities register.

Legitimisation

The processing of your data is carried out for the fulfilment of legal obligations, for the fulfilment of missions carried out in the public interest, as well as when the purpose of the processing requires your consent, which must be given by clear affirmative action.

Data retention

The personal data provided will be kept for the time necessary to comply with the purpose for which it is collected and to determine the possible responsibilities that may arise from the purpose, in addition to the periods established in the regulations on files and documentation.

Data communication

In general, personal data will not be communicated to third parties, unless legally required to do so, which may include communications to the Ombudsman, Judges and Courts, who are interested in the procedures related to complaints submitted.

Rights of data subjects

Any person has the right to obtain confirmation of the processing of his/her data. You can exercise your rights of access, rectification, suppression and portability of your data though the contact page.

Cookies Policy

The purpose of this cookie policy is to inform you clearly and precisely about the cookies that are used on www.charlotteaiken.co.uk

What are cookies?

A cookie is a small piece of text that websites you visit send to your browser that allows the website to remember information about your visit, such as your preferred language and other settings, in order to make your next visit easier and more useful. Cookies play a very important role and contribute to a better browsing experience for the user.

Types of cookies

Depending on the entity that manages the domain from which the cookies are sent and the data obtained are treated, two types can be distinguished: own cookies and third-party cookies.

There is also a second classification according to the length of time they are stored in the customer’s browser, which may be session cookies or persistent cookies.

Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed: technical cookies, personalisation cookies, analysis cookies, advertising cookies and behavioural advertising cookies.

For more information on this subject, please consult the guide on the use of cookies within recent GDPR documentation.

Cookies used on the web

The following identifies the cookies that are/will be/have been used here:

Google Analytics

This gathers information about users, how they found and navigated the site as well as facts about which browsers they have used. The data gathered by this cookie is anonymous and is used to enhance the usability of the website. Further information is available from:http://www.google.com/intl/None/policies/privacy

Session cookies

Session cookies are used to remember you when you log in and also for the shopping cart. Disabling these cookies will stop this functionality working.

Acceptance of the cookie policy

By clicking the Understood button it is assumed that you accept the use of cookies.

How to modify cookie settings

You can restrict, block or delete the cookies at www.charlotteaiken.co.uk or any other website using your browser. In each browser the operation is different, with the following links provided for guidance when using Google Chrome and Mozilla Firefox:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);